Customer Support
We’re here to help
DCI’s Customer & Technical Service Team is committed to providing the best service and solving your challenges quickly. Serving our customer's needs always comes first. From ensuring on-time delivery to answering product-related questions, we are here to support you.
Our Service Value
CREATE INNOVATIVE NEW PRODUCTS
DCI is focused on introducing exciting new products while continuously expanding our product offerings.
PROVIDE EXCELLENT CUSTOMER SERVICE & TECHNICAL SUPPORT
You can count on your trusted partners in the DCI Customer Service & Technical Support Team to ensure your needs are met in a friendly, professional manner.
DELIVER UNSURPASSED QUALITY
DCI delivers dental replacement parts of the highest quality, accurately, and on time!
SHIP OUR PRODUCTS THE SAME DAY YOU ORDER THEM
Our same-day shipping policy ensures you receive your orders quickly & cost-effectively. Your order is shipped for delivery within three business days, but you pay only the UPS Ground rate; we pay the difference!
How Can We Help You?
- Need to request an RMA?
Request Return Authorization - Looking for Technical Support?
Ask a Question - Product Suggestions or Feedback?
We value your feedback.
Email Us
Reach us by email any time at customerservice@dcionline.com. We'll do our best to respond as quickly as possible.
Call Us
Talk to us directly at 1-800-624-2793
Monday - Friday 5am – 5pm PST
Fax
503-538-9302
Mailing Address
705 S Springbrook Rd
Newberg, OR 97132
Contact us
Address
705 S. Springbrook Rd
Building C
Newberg, OR 97132
Call
(800) 624-2793
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